About Us

Enlighta was formed with a simple vision. As what happened with manufacturing - there is an undeniable and significant trend towards fragmentation and distribution of services. IT services, business processing services and more.

Look around you. Whether it is technical support provided by leading computer manufacturers, the processing of your insurance claims or the ERP application rolled out across your organization, very simply - services are being delivered from - whereever it makes the most economic and strategic sense to deliver them from.

Effective governance of global services, especially outsourced services is a critical capability you have to get right.

There are multiple drivers for this need: the significant business value and impact of global or outsourced services, government and industry regulations, increased board oversight, and tighter controls via IT and legal policies.

Whether you are an "internal or captive" global services provider, or a commercial global services provider - your business depends on real-time monitoring of compliance, management insight into service performance and trends, global capacity and work-load management, consistent process execution, effective management and communication of changes, and connected stakeholders sharing relevant information and business priorities seamlessly.

Enlighta is on a mission to help you get a quantum leap in your ability to govern global services delivery by providing easy to use, highly adaptable software solutions that can be licensed, implemented, deployed and supported at a fraction of the cost of typical enterprise applications.

Enlighta has been in business since early 2002. Enlighta Inc. is a California corporation with global development and services centers.

Capture full value of global sourcing, while containing risks and assuring compliance!

Mission

Enlighta is on a mission to become the leading provider of software solutions to service organizations grappling with governance and management of global services delivery.

Enlighta solutions provide compelling value to:

  • CIO and IT Sourcing Groups and Delivery Managers in global 2000 companies using multiple global services providers for IT Infrastructure, Applications and Telecom services delivery.
  • Sourcing Office, PMO and Business Managers in F500 companies that need to manage and govern outsourced call-centers, claims processing, F&A services and other outsourced services.
  • Quality, Delivery and Relationship Managers in global ITO and BPO service providers managing teams across multiple delivery sites for client engagements.
  • We will consistently strive to provide you powerful software solutions that have a low total cost of ownership and a compelling ROI within the first year of deployment.

Testimonials

 Enlighta has proven to be a powerful solution for enabling efficient outsourcing governance. The support provided both during and since implementation has been outstanding. 

Project Manager, F100 Financial Services