IAOP Leverages Enlighta to offer Cloud-Based Outsourcing Health Check across IAOP Global Corporate Customer and Service Provider Membership

IAOP & GSOS Leverage Enlighta to offer Cloud-Based Outsourcing Health Check across Global Membership

POUGHKEEPSIE, NY The International Association of Outsourcing Professionals® (IAOP®) announced a partnership with Global Sourcing Optimization Services (GSOS) and Enlighta, Inc. to expand the functionality, global reach and general market availability of the cloud-based outsourcing Value Health Check SurveyTM (VHCS).

Under the new partnership, Enlighta will provide the underlying cloud-based software platform for VHCS as well as user reporting, including improved analytics, on-demand customizations and highly anticipated peer-group scoring capabilities.

Launched a year ago, the outsourcing Value Health Check Survey is quickly enabling IAOP Customer and Service Provider members to understand if there are opportunities to improve the overall health and business value from their outsourcing relationships, according to Matt Shocklee, the author of VHCS and CEO of GSOS.

With over 30 of the outsourcing industry’s leading organizations using VHCS, IAOP, its members and now the outsourcing industry at-large are ready to harvest the insights, best practices and key learnings from the enormous amount of data captured through use of this innovative new tool, Shocklee said. As we looked to the future, we needed a robust and fully integrated platform to expand functionality, effectively and affordably manipulate enormous amounts of data, and do so in an environment requiring extremely high data/information integrity and security across the Internet.

Said IAOP Chairman Michael Corbett: There’s enormous opportunity for organizations that have invested in any type of outsourcing and/or shared service centers operations to improve the value gained from their existing relationships. As the VHCS gains acceptance and IAOP members share their needs, it became clear that we needed a more robust integrated platform and Enlighta was able to respond with a highly creative and affordable solution.

As the interest in the VHCS expands and the amount of data/information captured dramatically increases, participating organizations are asking for increased analytical capabilities, customization options and expanded reporting functionality, said Nipun Sehgal, CEO of Enlighta. We have worked very closely with GSOS, IAOP and its members to offer VHCS as a globally accessible on-demand relationship health assessment service based on Enlighta’s acclaimed cloud-based outsourcing governance suite.

The VHCS is now available to IAOP members and non-members worldwide. IAOP Corporate Customer and Service Provider members receive two complimentary VHCS as part of their annual corporate membership with IAOP. Additional information about the VHCS can be obtained on the IAOP Web site at www.iaop.org or by contacting Shocklee at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

About IAOP

The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 100,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. Visit www.outsourcingprofessional.org.

About GSOS

Global Sourcing Optimization Services (GSOS) is a leader in providing customers and service providers with assistance in optimizing the business value and overall health in their existing outsourcing contracts/relationships. GSOS is also a pioneer in the emerging management science of Sourcing Relationship Management (SRM) and the underlying tools and technologies reshaping the future of the outsourcing industry. Matt Shocklee, the President and CEO of GSOS, is the author of the Sourcing Relationship Value FrameworkTM and Value Health Check SurveyTM. For more information, please visit www.gsos.org.

About Enlighta

Enlighta is a leading provider of on-demand ITIL delivery and outsourcing management solutions to global 2000 companies and IT and BPO services providers. Enlighta's solutions enable companies to effectively govern their global services delivery across multiple suppliers and service lines thereby reducing the risk of value leakage and improving business outcomes. For IT and BPO services providers, Enlighta's solutions enable effective performance and compliance reporting across all customer engagements, and automation of services delivery processes. For more information, please visit www.enlighta.com.

Media Contact:
Kimberly L. Maneeley
+1.845.452.0600, ext.104
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Testimonials

 Enlighta has proven to be a powerful solution for enabling efficient outsourcing governance. The support provided both during and since implementation has been outstanding. 

Project Manager, F100 Financial Services