Enlighta Deliver for ITIL Service Delivery

Case Study

Enterprise ITIl Delivery

ITIL enablement across global providers within 14 weeks. Immediate ROI on deployment.

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Change Management

Change Management

Service outages are often the result of unplanned changes; Enlighta makes it easy to track changes, automate approval to delivery processes and provide insight to executives and auditors for changes to IT infrastructure and application extensions.

Enlighta's Change Management enables tracking and reporting of change requests for application and infrastructure changes, automation of multi-level approval processes. The integration with CMDB, enables changes to be associated with configuration items (CIs) in the CMDB, allowing for transparency into who initiated the change, who approved it, when it was scheduled, what was impacted by the change, and what the current status is.

 

Change management is made simple and auditable with Enlighta.

Some of the world's best IT services providers use Enlighta - suggest you give it a whirl. Register here to set up Enlighta for your organization, or to access a demo site, click here.

Testimonials

 Enlighta has proven to be a powerful solution for enabling efficient outsourcing governance. The support provided both during and since implementation has been outstanding. 

Project Manager, F100 Financial Services