Enlighta Deliver for ITIL Service Delivery

Case Study

Enterprise ITIl Delivery

ITIL enablement across global providers within 14 weeks. Immediate ROI on deployment.

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Cost to Serve

Cost to Serve

Running IT-as-a-business has been a goal of most CIOs, though, having disconnected help-desk, financial and operational systems without consolidated reporting and analytics makes it difficult for executives to make understand the cost-to-serve for services offered, chargebacks to clients, track actuals to budgets and model budgets for subsequent years.

Enlighta makes it easy for IT managers to track actual versus budgeted costs for ongoing programs and projects, cost to serve for services, and cost of purchase, maintenance and support of assets (managed as CIs in the CMDB). Cost elements can be associated with all elements tracked by Enlighta.

 

Enlighta empowers CIOs to run IT-as-a-business; and model chargebacks that reflect the true cost-to-serve.

Some of the world's best IT services providers use Enlighta - suggest you give it a whirl. Register here to set up Enlighta for your organization, or to access a demo site, click here.

Testimonials

 Enlighta has proven to be a powerful solution for enabling efficient outsourcing governance. The support provided both during and since implementation has been outstanding. 

Project Manager, F100 Financial Services