Enlighta Deliver for ITIL Service Delivery

Case Study

Enterprise ITIl Delivery

ITIL enablement across global providers within 14 weeks. Immediate ROI on deployment.

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Problem Management

Problem Management

Enables support managers to analyze incidents to identify problems. Supports tracking of problems and root cause analysis. Enlighta Deliver supports automated closure of incidents on problem resolution.

Enlighta Deliver is used by leading IT services delivery organizations. Service managers need to identify problems based on recurring incidents. With traditional ITSM tools, this is largely a manual and cumbersome process. Robust analytics that support problem identification are an essential component of Enlighta Deliver.

 

Some of the world’s most sophisticated enterprises use Enlighta to govern their global services delivery – suggest you give it a whirl. Register here to set up Enlighta for your organization, or to access a demo site, click here.

Testimonials

 Enlighta has proven to be a powerful solution for enabling efficient outsourcing governance. The support provided both during and since implementation has been outstanding. 

Project Manager, F100 Financial Services