Enlighta Deliver for ITIL Service Delivery

Case Study

Enterprise ITIl Delivery

ITIL enablement across global providers within 14 weeks. Immediate ROI on deployment.

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Service Catalog

Service Catalog

Service providers can publish the services offered via the Service Catalog including the category, description, cost, turn-around time and other details that enables end-users to easily search and request services. The services provided by a delivery organization may to internal or external entities, and multiple catalogs can be created making it easy to manage the rollout of new services or changes to services. Ownership of service categories and services, approval groups and levels of approvals, and delivery groups and delivery managers can be setup.

Enlighta's service catalog makes it easy to establish a different end-user view of the service catalog with categories that are mapped to the internal service categories.

 

Enlighta Deliver is used by leading IT services delivery organizations to define and publish service catalogs to client organizations. Enlighta Deliver makes it easy for service delivery organizations to function as businesses.

Some of the world's best IT services providers use Enlighta - suggest you give it a whirl. Register here to set up Enlighta for your organization, or to access a demo site, click here.

Testimonials

 Enlighta has proven to be a powerful solution for enabling efficient outsourcing governance. The support provided both during and since implementation has been outstanding. 

Project Manager, F100 Financial Services