Enlighta Platform

Case Study

Enterprise ITIl Delivery

ITIL enablement across global providers within 14 weeks. Immediate ROI on deployment.

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Integration

Integration

Seamless integration with data sources, applications is a key requirement for most applications and Enlighta has robust integration support:

Enlighta Web Services API – used to integrate with "real-time”" systems such as application, network and systems monitoring tools; fault-management systems; external work-flow systems; ERPs for service request provisioning, etc.

Batch file (ASCII – CSV) file import – for as-needed or scheduled import of data from external systems or databases. The data can be tickets, assets, alarms, etc.

Enlighta Data Integration Service – for sophisticated mapping of external sources to Enlighta meta-data, definition of validation rules and aggregation of data. The DIS capability supports skipping of records, combining fields, skipping of fields, mapping, unique constraints, skipping of columns from the input source and a lot more.

Email Data Source – for parsing and input of data via Email from external sources.

JDBC Data Source – for direct interface with RDBMS (Oracle, MS SQL Server, IBM DB2).

JMS – Java Messaging Service – for high volume data interface (1M+ records per day)

Authentication Interface – for external authentication service (such as custom LDAP, etc.)

 

Seamless integration with existing client applications, data sources is a must-have requirement - that is addressed by Enlighta by supporting multiple integration methods.

Some of the world's best IT services and F500 enterprises providers use Enlighta - suggest you give it a whirl. Register here to set up Enlighta for your organization, or to access a demo site, click here.

Testimonials

 Enlighta has proven to be a powerful solution for enabling efficient outsourcing governance. The support provided both during and since implementation has been outstanding. 

Project Manager, F100 Financial Services